Privacy Policy
Information you provide
When you place an order, Shopify checkout collects information such as your name, email, delivery address and payment details. If you email Frostloft, we receive the information you include, such as your name, order number and message.
How information is used
Order and contact information is used to process purchases, arrange delivery, provide order updates, handle returns and answer support requests. Relevant order information may be shared with Shopify, payment providers and fulfillment or delivery partners to complete your purchase.
Shopping storage and checkout
This storefront stores your shopping bag in your browser so it can be restored on a later visit. Shopify checkout may use cookies and similar technologies to operate checkout and protect transactions. You can manage browser storage in your browser settings; clearing it may remove your saved bag.
Retention and your choices
Information is kept as needed to fulfill orders, provide support and meet legal obligations. Depending on your location, you may have rights to request access, correction or deletion of personal information. Some records may need to be retained for legal reasons.
Privacy questions
Email frostloftsupport@gmail.com with privacy questions or requests. You can also visit our contact page.